90 DAY WARRANTY
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FAQ on Used Restaurant Equipment
How old is the equipment?
This is a good question when you are buying a car, but not the best question when purchasing commercial food service equipment. Three better questions are:
1. Are parts still available for this machine?
2. What condition is the equipment in?
3. Do you warranty this equipment?
Heavy-duty commercial food and bakery equipment generally has a life span of 30 plus years if it has been maintained or has been serviced and/or professionally rebuilt. Although a food machine may be 25 years old since it was manufactured, it may have only been used for light-duty work, seasonally-used, or it could have been used daily but well maintained and well within its capability. Some commercial food equipment is taken out of service all together and stored for years before it is serviced again and put back into work. So some equipment may be 25 years old but only 10 years of actual work or usage
At iFoodEquipment we service and rebuild hundreds of food machines big and small every year. We check all the wearing parts and replace as necessary. All our machines are then tested: mixers are load-tested with product; conveyor pizza ovens are tested with actual pizza and the temperature is calibrated; soft serve ice cream machines are tested with product and adjusted as necessary.
iFoodEquipment then offers a 90 day parts and labour warranty to give you peace of mind. Regardless of age or previous usage if iFoodEquipment certifies this food machine to be sold again we stake our reputation on it. We ensure it is working properly. You will be satisfied with its looks and operation. We then back it worldwide with our warranty. We stand behind all of our reconditioned food equipment so that the next time you are looking for a quality machine you know where to go for piece of mind every time.
What condition is the used equipment in?
This is a more useful question to ask, rather than asking the age of the restaurant equipment. We try to be as upfront as possible and give an accurate description of the condition both inside and out, and whether replacement parts are still available. If you want more details on an item, you can call or email us.
What guarantee do I have that the equipment is going to work?
For your peace of mind, we offer an industry-leading 90 day warranty on most of our used equipment. We also take seriously the fact that every time we sell a piece of used equipment, our reputation is on the line. We don't want to sell you a bad piece of equipment, because it's not only bad for you, but it's bad for us too.
How do you service your equipment?
We have a team of professional service techs who are employed with us full-time. They inspect the equipment, looking for any damage or issues. Then they work on replacing items if necessary and servicing parts. Finally, after cleaning the item, they will perform tests on it: if it's a pizza oven, we'll run a few pizzas through it ourselves to see that it's cooking properly. Or if it's an ice-cream machine, we'll serve some soft serve for our staff to make sure it's working properly.
What if I'm a bit nervous about buying used equipment?
We definitely understand this. And to be upfront and honest, there is always a greater risk when buying used equipment, both for you and for us. If an item doesn't work as expected, it can end up costing us both money. That's why we try to be as upfront as possible about the items; that's why we service them thoroughly; and that's why we only sell the items that are worth selling. If you're still really nervous, you can always buy new restaurant equipment.
Is this all the used equipment you've got?
For the most part, yes. But ultimately, if you're looking for something and it's not online, please contact us and we'll try our best to help!